The journey of Kamal Watch Co. began in a small shop in Abids, Hyderabad. What started as a modest venture soon expanded into a network of over 50 stores across India, each offering a carefully curated selection of high-quality timepieces. Over the years, Kamal Watch Co. has earned a reputation for reliability, transparency, and exceptional customer service, becoming the number one watch dealer in India since 1998.

“Our mission has always been to provide our customers with access to the finest timepieces from around the world,” remarks Sri Chandmal Totla, the visionary behind Kamal Watch Co. This mission has driven the company’s success and growth over the past five decades.

One of the key factors that sets Kamal Watch Co. apart is its unwavering commitment to customer satisfaction. From the moment a customer walks into one of their stores, they are treated to a personalized shopping experience that reflects the company’s dedication to excellence. Whether seeking a timeless classic for everyday wear or a bold statement piece for special occasions, customers can rely on Kamal Watch Co. to deliver uncompromising quality and service.

“Our success is rooted in a steadfast dedication to trust and integrity,” affirms Sri Chandmal Totla. These core values have been passed down through the generations and shape every decision the company makes. As they celebrate 55 years of excellence, the Totla family remains committed to upholding their legacy and serving their customers with the utmost care and dedication.

The younger generation has played a significant role in the company’s ongoing success. By embracing new strategies, such as boosting their online presence and expanding their product range, they have ensured that Kamal Watch Co. remains relevant in a rapidly changing market. This blend of old-school values and modern approaches has been instrumental in the company’s continued growth.

Running a family business is not without its challenges. There are bound to be disagreements, and separating personal and professional lives can be tricky. The Totlas make it work by keeping communication open and respecting each other’s viewpoints. They hold regular family meetings to discuss business matters and ensure everyone has a say.

“We definitely have our moments of disagreement,” says Chandmal Totla, the founder of Kamal Watch Co. “But at the end of the day, we’re all aiming for the same goal. Our shared vision keeps us on the same page.”

The close-knit bond within the Totla family extends to their employees, many of whom have been with the company for years. Their inclusive approach fosters a warm atmosphere where everyone feels appreciated. This sense of unity not only enhances employee morale but also results in exceptional customer service.

Looking ahead, Kamal Watch Co. has ambitious plans for expansion. “We are excited to announce our plans for expansion,” reveals Sri Chandmal Totla. “By 2025, we aim to double our presence with more official dealerships and multi-brand outlets across different cities of India.” In addition to watches, the company is also looking to diversify into the retail fashion business, marking an exciting new chapter in their journey.

As Kamal Watch Co. charts its course for the future, it remains dedicated to innovation and ensuring customer satisfaction. With expansion and diversification plans into the retail fashion business by 2025, the brand anticipates an exciting new era. Kamal Watch Co. commits to upholding its established legacy of excellence and reliability, continually setting the benchmark in timekeeping standards.

From its inception in 1969 to its current position as a leading luxury watch retailer, Kamal Watch Co. invites readers to reflect on 55 years of trust, quality, and service. This milestone not only commemorates past achievements but also signals the brand’s ongoing commitment to shaping the horological landscape.

In conclusion, as Kamal Watch Co. celebrates its 55th anniversary, its commitment to excellence in offering a curated collection of quality timepieces underscores its dedication to providing customers with the best that the world of watches has to offer. As Mr. Totla aptly puts it, “At Kamal Watch Co., we don’t just sell watches; we offer a gateway to the world of horological excellence, a tradition we’re proud to uphold for over five decades.”

(No Hans India Journalist was involved in creation of this content)